Returns & Exchanges
At BOXI, we want you to love your fashion finds, so we offer a seamless 30-day return policy for all unworn items with original tags attached. Simply ensure your items are in their original condition to receive a full refund or exchange.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn garments back into their original packaging and include the printed return slip inside the box.
Label and Ship
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing